FAQ

I placed my order, but I changed my mind. Do you accept returns?

We are not able to accept returns of products in the "From Ash Comes Love" campaign, as the profit is donated directly to the relief fund. As more products are rolled out, we will update the return policy accordingly.

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I received my order, but something is wrong with it. What should I do?

Send us a message using the contact form and let us know what the problem is. We will get back to you ASAP and make sure to make things right!

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I have a question/comment/suggestion.

No problem, just send us a message and we will get back to you as soon as we can!